The bottom line: Housecall Pro sells three plans with a fixed number of users: Basic for 1, Essentials for up to 5, Max for 8 plus $35 a month for each extra person. Most crews of 2 to 5 land on Essentials at $189 a month. You only need Max for more than 5 users, maintenance agreements, or Zapier and the open API. Card fees are a percentage with no fixed fee, and they rise to 3.49% for Amex and business cards. Housecall Pro serves the US and Canada.
| Plan | Monthly | Paid yearly | Users |
|---|---|---|---|
| Basic | $79 | $59 | 1 user |
| Essentials | $189 | $149 | Up to 5 users |
| Max | $329 | $299 | 8, then +$35 each |
Limited-time offer on Basic: $26/mo for 1 month, then $79/mo. Who qualifies: New customers who sign up. No end date published. The regular price above is what you pay after the offer. Their offer
Limited-time offer on Essentials: $26/mo for 1 month, then $189/mo. Who qualifies: New customers who sign up. No end date published. The regular price above is what you pay after the offer. Their offer
Limited-time offer on Max: $99/mo for 3 months, then $329/mo. Who qualifies: New customers who book a demo. No end date published. The regular price above is what you pay after the offer. Their offer
Housecall Pro’s page doesn’t publish a price for adding users to Basic or Essentials (“Add-ons and extra users are optional”). The $35 a month per extra user is stated only on Max.
What forces you onto a bigger plan
| Feature | Housecall Pro |
|---|---|
| Online booking | Basic |
| QuickBooks sync | Essentials |
| GPS tracking | Essentials |
| Recurring jobs | Not listed |
| Maintenance agreements | Max |
| Automatic reminders | Not listed |
| Quote follow-ups or review requests | Basic |
| Pricebook | Basic |
| Customer portal | Not listed |
- More than 1 user moves you from Basic ($79) to Essentials ($189).
- QuickBooks sync and GPS tracking start on Essentials.
- Maintenance agreements are Max only, at $329 a month. If you sell service plans, this is the upgrade that costs the most. Some apps include agreements on a lower plan; see the agreements section of Jobber alternatives, or, for an HVAC shop, the cheapest plan with agreements at every app on HVAC software.
Every Housecall Pro card fee
Housecall Pro charges a percentage of each payment, with no fixed fee. That makes it cheaper than a “2.9% + 30¢” rate on small invoices and slightly dearer on large ones.
| Payment | Fee | On $400 |
|---|---|---|
| Card entered online by the customer | 2.99% | $11.96 |
| Card tapped, swiped or chipped in person | 2.59% | $10.36 |
| Bank transfer (ACH) | 1% | $4.00 |
| Keyed or scanned or card on file | 3.49% | $13.96 |
| Amex and commercial or business cards, any method | 3.49% | $13.96 |
| PayPal or Venmo via invoice | 2.99% | $11.96 |
| PayPal Pay Later or Klarna | 4.99% | $19.96 |
| Instapay (instant payout) | adds 1% | $4.00 more |
From Housecall Pro’s own help article on payment processing. The Amex and business-card rate applies “through any method”, so a commercial customer paying by corporate card costs you 3.49% even in person. At 50 invoices of $400 a month paid online, card fees come to $598 a month. Compare every app’s rates on card fees by app, or see whether you can pass card fees on to customers.
What a year of Housecall Pro costs
Housecall Pro's cheapest plan per team size, per year
| Crew | Housecall Pro |
|---|---|
| Just you | $8,124/yrBasic: $948 + $7,176 fees |
| 5 people | $9,444/yrEssentials: $2,268 + $7,176 fees |
| 8 people | $11,124/yrMax: $3,948 + $7,176 fees |
| 10 people | $11,964/yrMax: $4,788 + $7,176 fees |
At 6 or 7 people Max is the only option, and it includes 8 users, so a 6-person crew pays for 8.
Contracts and how to cancel
Housecall Pro has no long-term contract: “No contracts. No credit card required. Cancel anytime.” You can downgrade any time, and the change takes effect at the end of your current monthly or annual billing period. Its terms say subscription fees are not prorated or refunded, so if you cancel a yearly plan part way through, expect no refund for the unused months. Pay monthly until you are sure.
Free trial
The trial is 14 days on Max with no credit card. Max includes features Basic and Essentials don’t, so note which ones you use before the trial ends, or you may be surprised by what disappears.
Extras Housecall Pro doesn’t price
CSR AI, Sales Proposal Tool, Pipeline, Payroll, Accounting. The sales proposal tool is listed as a “$40/mo value” included in Max; the others show no price. Support: live phone and chat on every plan, escalated phone support on Max. Onboarding: a dedicated specialist on Max.
What owners complain about, checked against the terms
Money complaints from recent public reviews, in our words, checked against Housecall Pro’s own terms. Reviewers aren’t a typical sample, so check these before you sign.
What owners mentionPayouts delayed, or money from customer payments held back.
- What the terms say (read Oct 26, 2026)
- Housecall Pro's terms say it may delay payouts or restrict access to your funds during an investigation or a pending dispute, may hold back the amount of a likely chargeback, and may require a reserve. Housecall Pro's terms of service ↗
- What to check
- Ask what triggers a hold and how long a review usually takes, and keep a second way to take payments.
What owners mentionHard to cancel, or still billed after cancelling.
- What the terms say (read Oct 26, 2026)
- The pricing page says you can cancel any time. The terms say to cancel by emailing cancellations@housecallpro.com, and that subscription fees are not prorated or refunded. Housecall Pro's terms of service ↗
- What to check
- Cancel by email before your next billing date, and keep the reply as proof.
What owners mentionAdd-ons on top of the plan, priced only by a sales rep.
- What the terms say (read Oct 26, 2026)
- Housecall Pro's pricing page lists Pipeline, Payroll and CSR AI with no price shown. Housecall Pro's pricing page ↗
- What to check
- Get the monthly price of every add-on you'd use in writing before the trial ends.
What owners mentionCard fees, and the extra charge for instant payouts, higher than expected.
- What the terms say (read Oct 26, 2026)
- Every rate is in the card fee table above; the highest apply to Amex, business cards and saved cards. The terms also let Housecall Pro change its processing fees at any time. Housecall Pro's terms of service ↗
- What to check
- Price last month's invoices at these rates, and ask commercial customers to pay by bank.
Is Housecall Pro worth it?
Good fit: home service crews of 2 to 5 who take many payments in person, where 2.59% with no fixed fee beats most rivals.
Think twice if: you sell maintenance agreements (Max only), bill commercial customers who pay by business card (3.49%), or have 6 to 7 people (you pay for 8).
The alternative most people weigh: Jobber, which prices by team-size band instead of fixed caps. We compare the two at 1, 5 and 10 people in Jobber vs Housecall Pro.
For a small trade crew: Tradify (from $47 a user a month) and Fergus (from $31 a user) price per person and include QuickBooks sync on their cheapest plans; Housecall Pro starts it on Essentials. Both are month to month with a 14-day free trial.
Get told when Housecall Pro's fees change
Providers change fees with little notice. Alerts start soon, and we'll send nothing else.
Common questions
How much does Housecall Pro cost per month?
On monthly billing, Basic is $79 for 1 user, Essentials is $189 for up to 5 users and Max is $329 for 8 users plus $35 a month for each extra user. Paid yearly, they work out to $59, $149 and $299 a month. Card fees are extra.
What are Housecall Pro's credit card fees?
2.99% for a card the customer enters online, 2.59% for a card tapped or swiped in person, and 3.49% for cards typed in by staff, saved cards, American Express and business cards. Bank (ACH) payments are 1%. Instant payout adds 1%. There's no fixed fee per payment.
How do I cancel Housecall Pro?
Housecall Pro has no long-term contract and says you can cancel any time. Downgrades take effect at the end of your current monthly or annual billing period. Its terms say subscription fees are not prorated or refunded, so a yearly plan you cancel part way is not refunded. Pay monthly until you are sure.
Does Housecall Pro have a free trial?
Yes: 14 days on the Max plan, with no credit card needed to start.
Is Housecall Pro free?
No. There's no free plan. The cheapest is Basic at $79 a month for one user, or $59 a month paid yearly. Only the 14-day trial is free. If you need a free start, Yardbook has a free plan for lawn and landscaping crews, with ads and a 1% fee on online payments.
Is Housecall Pro available in Canada?
Yes. Housecall Pro's Instapay help page sets transaction limits for pros in the United States and Canada. Canadian visitors see a plan-finder quiz instead of prices on its pricing page, and it doesn't say whether Canadian accounts are billed in US or Canadian dollars.