FieldPulse pricing: no price list, and a year you can't cancel

The bottom line: the contract is the part to weigh, and under it the seats you pay for can only go up mid-term, never down. Its standard card rate is 3% + 25¢, which on a $400 invoice costs more than at Jobber™, Housecall Pro or Service Fusion. FieldPulse can be a good fit; just sign knowing you’re committing to a year.

Package	How it's priced	Price
Custom quote (seat-based)	per seat, bought upfront for the contract term; rate depends on what each seat can access	Quote only

FieldPulse’s pricing page also says estimated FieldPulse pricing on third-party review sites “hasn’t been verified by us”, so we don’t repeat any. If you’ve seen a number, ask FieldPulse to confirm it in writing.

How FieldPulse prices it

From FieldPulse’s pricing page, checked Oct 21, 2026:

• Seats, bought upfront: “You purchase a set number of seats upfront for your contract term, and the rate depends on what each seat needs access to.”
• One core platform, optional premium products: the page lists Engage (phone system), Operator AI, Chat AI, Pricebook, FieldPulse Payments, FieldPulse Financing, Fleet Tracking and Custom Forms as premium products, and its FAQ adds Dynamic Proposals. “Some are flat-rate, some are consumption-based, and others are seat-based.” Engage is “line and license-based.” None has a price on the page.
• Included on every plan: Maverick, its AI assistant, according to FieldPulse’s Maverick page.
• No hidden fees, it says: “Your seat count, the rate for each seat type, and premium products are optional and will be laid out before you sign anything.”

The page doesn’t list which features are in the core platform and which need a premium product, so check that against your must-haves before you sign.

The 12-month contract, in FieldPulse’s own words

From FieldPulse’s terms of service:

• One year to start: “The initial term of a subscription is one year unless otherwise stated in your order form.”
• No early exit: “Your obligation to pay all fees for the full subscription term is non-cancelable and not subject to offset, reduction, or refund.” The terms also say being unhappy with the service, or not using it, isn’t grounds to end it early.
• Renews for another year: unless “you give written notice of non-renewal to cancellations@fieldpulse.com at least sixty (60) days before the end of the then-current term.” FieldPulse says it emails the account owner a reminder before each annual renewal.
• Prices can rise at renewal: “Fees may be increased for any Renewal Term upon sixty (60) days written notice.”
• Billed upfront: you’re invoiced for the initial term (and implementation, if any) when you accept, due within 15 days. No implementation fee amount is published.
• Closing the business: you can ask to end the subscription with proof of closure, but “Fees for the rest of the term remain due,” though FieldPulse may agree to a lower amount.
• Month to month costs more: month-to-month subscriptions exist, “priced at a premium” that “will not exceed fifty percent (50%)” of the yearly rate, with 30 days’ written notice to cancel.

If you might leave, set a calendar reminder about 70 days before the renewal date.

Users and seats

• Adding someone mid-year: once you hit your seat count, adding a user raises it automatically, and the new seat is “charged for the one-year term upfront.”
• Removing someone doesn’t lower the bill: “the total number of allocated or billed seats shall remain unchanged when users are deactivated or removed, regardless of billing frequency or renewal term.”

For a crew that grows and shrinks with the season, that matters: you pay all year for your busiest month’s headcount. Ask how many seats the quote assumes, and whether seasonal or part-time techs need full seats.

FieldPulse’s card fees

FieldPulse Payments runs through Rainforest Pay and is open to US businesses only. The terms allow connecting another processor instead, with FieldPulse providing only the integration. This is the standard schedule from its payments terms; a custom pricing agreement replaces it if you’re given one.

Fee	Standard rate	On $400
Card, online or in person	3% + 25¢	$12.25
Bank transfer (ACH)	1% + 25¢	$4.25
Next-day funding	0.5% of the amount
Monthly access fee	$9.00 a month
Chargeback, ACH return or dispute	$25.00 each
Refund	25¢ per item
Deposit; card account updater	50¢ each

At our default of 50 invoices a month at $400, all paid by card, that’s $612.50 a month in card fees plus the $9 access fee: about $7,458 a year. The same invoices cost $7,140 a year at Jobber’s 2.9% + 30¢, so FieldPulse’s standard schedule is about $318 a year more on fees alone, before any software price. The terms also say FieldPulse can raise processing fees “at any time” with notice in the app’s billing summary.

Two ways to cut it: steer customers to bank payments (the ACH row above), and FieldPulse offers “Dual Payment Options” (separate card and bank prices) so customers who pay by card can cover the difference. Read credit card surcharge rules before you add a card fee, and compare every app on card fees by app.

FieldPulse vs Jobber, Housecall Pro and Service Fusion

	FieldPulse	Jobber	Housecall Pro	Service Fusion
Prices published	No, quote only	Yes	Yes	Yes
Contract	12 months, non-cancelable	None on monthly billing	None	Month to month
Free trial	No, demo only	14 days	14 days	None advertised, demo
Card online	3% + 25¢	2.9% + 30¢	2.99%	as low as 2.9% + 30¢
Fee on $400 by card	$12.25	$11.90	$11.96	$11.90
Bank (ACH)	1% + 25¢	1%	1%	Not published

The difference that matters most is the exit, not the card rate. With any of the other three you can leave if it doesn’t work out (Jobber also sells a cheaper 1-year commitment and a yearly prepaid plan); with FieldPulse’s standard terms you pay to the end of the year. Full breakdowns: Jobber pricing, Housecall Pro pricing, Service Fusion pricing.

Apps with published prices, per crew size, per year

Just you

GorillaDesk Basic

$7,728 a year

$588 software + $7,140 card fees

Visit GorillaDesk→

2. 2. Jobber$7,728
3. 3. ServiceM8$7,968

5 people

ServiceM8 Starter

$7,968 a year

$348 software + $7,620 card fees

Visit ServiceM8→

2. 2. GorillaDesk$9,288
3. 3. Housecall Pro$9,444

10 people

ServiceM8 Starter

$7,968 a year

$348 software + $7,620 card fees

Visit ServiceM8→

2. 2. Service Fusion$9,840
3. 3. Jobber$10,728

Estimate from published prices: 50 invoices a month at $400 each, all paid by card online, monthly billing, no features required. Cheapest plan that covers the users. Apps whose card rate or user limit isn't published, and quote-only apps, are left out of this box (they're in the table below). Use your own numbers.

Put your FieldPulse quote next to these with the cost calculator: add the quote times 12 to the card fees above.

FieldPulse alternatives

FieldPulse’s own comparison pages set it against ServiceTitan, Jobber, FieldEdge, Service Fusion and Housecall Pro. ServiceTitan and FieldEdge are quote only too, and neither publishes its contract length.

Questions to ask on the demo

1. What is the price per seat, for an office seat and a field seat, and how many seats does the quote assume?
2. Is my term 12 months, and can the order form say month to month instead? What would month to month cost?
3. Is there an implementation or onboarding fee, and how much?
4. Which features I need are in the core platform, and which need a premium product? What does each cost?
5. Will you give me a custom payments rate below 3% + 25¢? On 50 invoices of $400 a month, every 0.1% of card rate is about $20 a month.
6. How much can the price rise at renewal?

Get the answers on the order form itself: the terms say you’re not relying on anything that isn’t written in them.

FieldPulse review: what the published terms tell you

We don’t collect user ratings, so this is a review of the price and terms, from FieldPulse’s own pages. Its pricing page calls it the “Highest rated FSM” and shows G2 badges; read those reviews on G2 itself.

Strong points: a straight answer on trial and pricing (no trial, no fake price list), a stated no-hidden-fees policy, a published payments schedule with a 1% bank rate, separate card and bank pricing to recover card fees, and an AI assistant on every plan.

Weak points: no price until a demo; a 12-month term you can’t cancel early; seats that can’t be reduced mid-term; a standard card rate that costs more than Jobber’s, Housecall Pro’s and Service Fusion’s on any invoice over $50, plus a monthly access fee; and unpriced premium products.

Good fit: an established crew with steady headcount that has seen the software in a demo, is confident it will stay a full year, and negotiates the seat rate and card rate before signing.

Think twice if: you’re testing field service software for the first time, your crew size swings with the season, or you want to be able to leave on a month’s notice.

Our field service software guide has all 19 apps side by side, and Jobber alternatives ranks the apps by your reason for switching.